Do we need to change journal system to use NorgeVox?

No. NorgeVox connects to the journal system the office already uses, and appointments land in the same appointment book the staff work in.

Do the staff need to learn a new system?

No. Bookings are in the journal system as usual. The office also gets a summary of every call.

How does the assistant know who is calling?

Before booking, moving or cancelling an appointment, the assistant identifies the caller by national ID number (fødselsnummer) — which can be entered on the phone keypad — and checks the date of birth against the journal system.

Can we try it before deciding?

Yes. You can call the demo clinic straight from your browser to hear how the assistant answers, or book a no-obligation demo of about 30 minutes.

Integrations

Journal systems for GP offices

NorgeVox works directly in the journal system you already use — no new systems to learn and no double entry.

Book a demo Call the demo clinic

In short

NorgeVox connects to the GP office's journal system to read free slots, find the patient and write bookings, changes and cancellations directly in the appointment book. Supported systems include Pridok and PasientSky, and we connect to 30+ journal systems across Norway and the Nordics through our integration partner.

Pridok

Pridok is a web-based journal system for GP offices. NorgeVox reads free slots and writes bookings, changes and cancellations directly in Pridok. See NorgeVox for Pridok offices.

PasientSky

PasientSky is a cloud-based journal system for GP offices. NorgeVox identifies the patient by national ID number and books, moves and cancels appointments directly in PasientSky. See NorgeVox for PasientSky offices.

What the integration does

The integration is what turns a call into a booked appointment rather than a message someone has to follow up.

Reads free slots per doctor in real time
Finds the patient and links the booking to the right record
Writes new appointments, moves and cancellations directly in the appointment book
Respects the office's rules for booking horizon and which doctors take bookings

Using a different system?

Get in touch and tell us which journal system your office uses — it can usually be connected.

Journal systems FAQ

Do we need to change journal system to use NorgeVox?

No. NorgeVox connects to the journal system the office already uses, and appointments land in the same appointment book the staff work in.
Do the staff need to learn a new system?

No. Bookings are in the journal system as usual. The office also gets a summary of every call.
How does the assistant know who is calling?

Before booking, moving or cancelling an appointment, the assistant identifies the caller by national ID number (fødselsnummer) — which can be entered on the phone keypad — and checks the date of birth against the journal system.
Can we try it before deciding?

Yes. You can call the demo clinic straight from your browser to hear how the assistant answers, or book a no-obligation demo of about 30 minutes.

Ready to take the pressure off your phones?

Book a no-obligation demo and we'll show how NorgeVox fits into your day — in under 30 minutes.

Book a demo